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Booking

How to book

Five steps, none of them complicated. The short version: tell us where, when, how many and anything unusual — and we will confirm the fare before the booking is accepted.

  1. Choose a channel

    Online through our booking system, by phone on 01273 220220, or by email at info@westerncarsbrighton.co.uk. The phone is the right choice for anything happening today or anything unusual; online suits a straightforward journey booked ahead.

  2. Tell us the journey

    Pickup address with a flat or building number, destination, date and time, how many passengers and how much luggage. If it is an airport run, the flight number as well.

  3. Flag anything that changes the vehicle

    A wheelchair, a child seat, a bike box, a large instrument, an assistance dog, more than one pickup point. Any of these decides which vehicle is suitable, so they belong in the booking rather than in a conversation on the doorstep.

  4. Have the fare confirmed

    The fare is confirmed with you before the booking is accepted. It depends on the route, the vehicle and the time of travel, which is why this site does not publish a fixed price list.

  5. Tell us if anything changes

    Call 01273 220220. The booking line is staffed 24 hours a day, 7 days a week, which is the point of it — a flight that slips at three in the morning still reaches a person.

How pricing works

There is no fare table on this website. The price of a journey depends on the route, the vehicle allocated and the time of travel, and a figure printed here would be wrong for a good proportion of journeys — which is worse than no figure at all.

Instead, the fare is quoted and agreed before the booking is accepted. If you want to know what a journey will cost before committing to anything, call 01273 220220 and ask for a quote for that specific journey.

How far ahead to book

For an ordinary local journey, whenever suits you. For an airport transfer, a wheelchair-accessible vehicle, a group, or anything leaving in the small hours, book as early as you reasonably can. Those are the bookings where the vehicle has to be allocated rather than simply found.

Book your next journey

Book online in a couple of minutes, or call us on 01273 220220. The booking line is staffed 24 hours a day, 7 days a week.